Training & Customer Success
HR System Trainer
We are looking for a professional trainer to train our clients on the Ektefa HR and payroll system, and to enable their HR teams to use it confidently and efficiently from day one.
- Location
- Riyadh, Saudi Arabia
- Type
- Full-time
- Workplace
- On-site, with client visits
- Experience
- 2+ years
Responsibilities
- Deliver on-site and remote training sessions for Ektefa clients covering HR, payroll, time and attendance, and employee self-service.
- Prepare training materials, user guides and demos, and keep them current with every new release.
- Assess each client's training needs and build a plan that fits the organisation's size and the way it works.
- Accompany clients through activation and go-live until they rely fully on the system.
- Measure training impact, collect trainee feedback and pass it to the product and support teams.
- Coordinate with sales, implementation and support to give clients one seamless experience.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Information Systems or a related field.
- At least two years of experience in systems training, or in HR and payroll.
- Sound knowledge of the Saudi Labour Law and of HR, payroll and GOSI procedures.
- Excellent presentation and communication skills, and the ability to make technical concepts simple for non-specialists.
- Fluent spoken and written Arabic; English is a plus.
- Proficient with Microsoft Office and remote-meeting tools.
Certification before you start
- The successful candidate receives full training on the system, covering every module, delivered by the group.
- A score of at least 95% in the programme's final assessment is required before you start training clients.
Nice to have
- Previous experience with HRMS or ERP systems.
- A professional certificate in training or HR, such as TOT, aPHRi or CIPD.